Responsibility

NWS manages the water supply of the command area from Source to Tap for more than 18 million consumers within South West part of Delhi through a network of 5 UGRs, 21 BPSs and 1800+ km in the pipeline.

  • Operation and Maintenance of existing networks
  • Installation or Upgradation of new and existing networks
  • O&M - Operations and Maintenance of 5 Water Treatment Plants
  • Treat raw water & storage of treated water
  • Bill generation to water consumers
  • NRW
  • Recovery of water billing amount for DJB
  • Distribution of treated water to end consumers, ensuring the required quality of treated water
  • 24×7 Customer care centers to serve the citizens on a dedicated toll-free number (1800-121-7744)

Management

NWS manages the Nangloi Water Treatment Plant at Kamruddin Nagar, One Elevated Service Reservoirs and Five Under Ground Service Reservoirs and pumping station, more than 1800 km distribution network.

Service

To handle all these phases of water network operations NWS organization has three of its divisions working in the field.

  • Operation and maintenance of all water facilities and assets.
  • Works
  • Customer Service

Expertise

We are committed to delivering safe drinking water and ensuring the best possible services to our customers. The rehabilitation works are continuing steadily, while operations are already fully underway. With efficient project management, our company has grown into a strong family of over 400 employees, supported by a large team of outsourced professionals who contribute to the smooth running of our daily operations.